- Latest project note: Turning vague content guidelines into measurable AI-ready standards
- Currently digesting: URLs are the state management you should use
Hello.
I am Ken Hawkins.
I help complex organizations transform their digital presence from information graveyards into intelligent, measurable systems that serve both human and machine audiences.
I ship systems that deliver impact. I understand technology and human organizational dynamics equally — and how to make them work together. Twenty years with UN agencies, international science, and media have sharpened that.
Recent blogging

Improving AI chatbots with an editorial handbook from your best content
Editorial guidelines are often too vague for humans — and useless for AI. Extract patterns from your best content to create actionable standards for both.

Measuring success beyond the page view
Analytics on page views and bounce rates won't tell you if your content has impact — here's how I measure what actually matters.

Making sense of Microsoft’s many AI Copilots
Five Copilots, one brand — and one table to explain what each does.
Creating warm, dappled light with CSS and SVG
I added a sunlit ambience effect to this site using pure CSS and SVG — no JavaScript, just gradients and blend modes.

Introducing a "Work" section
A home for evidence-led impact stories documenting measurable outcomes from my work on platforms, performance, and design systems.

The power of the pause: How planning beats prompt tuning
Traditional project planning techniques help ensure maximal benefits from AI tools.

A stop-gap Drupal module to kill Word Junk in CKEditor 5
A tiny CKEditor 5 plugin for Drupal that strips inline Word-like junk in one click.

Individualism is the flavor AI chatbots can't stomach
The AI experience has drained traffic from reference content, but leaves a path forward of human-centric experiences, interactivity, and better on-site value.
Read 50 more posts on the blog ↦
Say hello
Open to strategic opportunities — let’s connect.