All writing

27 Oct 2017
8 Video conferencing tips, dos, don’ts

8 Video conferencing tips, dos, don’ts

While most any video platform and kit can work great for one-to-one video calls, I'll share lessons learnt in my previous roles and during my time in EMBL-EBI's Web Development team.

7 Apr 2014
UX success story: Doubling conversion rates, sales

UX success story: Doubling conversion rates, sales

The results were immediate: the site launched in the fall shopping season and saw a doubling of conversion rates from visitors — compared to both the previous months and previous fall sales — and that pace has held strong.